Uber announces benefits package for Massachusetts rideshare drivers
Uber has introduced a new benefits package for independent rideshare drivers in Massachusetts that includes guaranteed minimum earnings and other protections.
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Instacart to announce first quarter 2026 financial results on May 6
Instacart announced it will report first quarter financial results for 2026 on May 6. The announcement includes details about an investor call and ongoing disclosure practices.
Aeration guide outlines steps for healthier lawns and improved soil conditions
A new guide details how homeowners can use lawn aeration techniques to promote healthier yards by improving water and nutrient absorption. It covers different types of equipment as well as tips on when and how best to perform this maintenance task.
Census Bureau releases 2025 U.S. population estimates by age and sex
The U.S. Census Bureau has published new resident population estimates by single year of age and sex for July 1, 2025. More detailed demographic releases are expected in coming months.
Customer service teams shift focus from empathy to resolution metrics
Liveops reports a shift in customer service priorities from scripted empathy to effective problem-solving. Customers increasingly value quick resolutions over apologies or polite phrases. The company outlines how teams are rethinking metrics and leveraging technology for better outcomes.
Airbnb Community Fund directs $150,000 to New York housing nonprofits with host input
Three nonprofits serving different regions across New York State will each receive funds through host nominations under this year’s Airbnb Community Fund awards program. Local host clubs plan further volunteer efforts alongside these grants.
Consultants discuss challenges of initiative overload in organizations
Leadership consultants Rose Hollister and Michael Watkins address the problem of initiative overload in companies. They offer advice on prioritizing key projects to prevent employee burnout and retain talent.
Uber and Lyft introduce gas price relief as drivers face challenges with new programs
Uber and Lyft have introduced new fuel relief measures as national gas prices surpass $4 per gallon. Drivers say these programs fall short of providing meaningful help amid rising costs. Meanwhile, New York’s green cabs hit record lows due to increasing competition.
FTC Director Mufarrige on child safety: ‘Age verification technologies are some of the most child-protective technologies to emerge in decades’
Federal Trade Commission Director Chris Mufarrige called age verification technologies ‘some of the most child-protective technologies’ in a recent policy announcement.