Amazon has expanded its global network of Disaster Relief hubs to 15, enhancing its ability to respond quickly to natural disasters. These strategically located facilities are stocked with essential supplies and utilize Amazon’s logistics and technology capabilities for rapid delivery.
The hubs are situated near major cities and transportation networks, allowing Amazon to deliver prepositioned relief supplies within 72 hours of a request from a relief partner. Supplies include flood mitigation equipment, cleanup materials, wildfire mitigation tools, hygiene products, and emergency items like tarps and water filtration systems.
Currently, Amazon operates Disaster Relief hubs in six countries: Australia, Germany, India, Japan, Mexico, and the United States. In 2024, the company launched its first European hub in Germany and a U.S.-based hub focused on wildfire relief in Southern California. In February 2025, Amazon opened its first hub in Mexico at Tepozotlán. This facility will support community partners such as the Mexican FoodBanking Network (BAMX), Mexican Red Cross, United Nations International Organization for Migration (IOM), and World Central Kitchen.
Diego Mendez de la Luz, director of Amazon’s operations in Mexico stated: “When a natural disaster strikes, providing immediate relief is critical. Our capabilities in logistics and technology allow us to provide fast and effective assistance.” He added that the new hub would enable faster response times during natural disasters across Mexico.
