LiveOps, Inc. is a pioneer in the contact center industry, with the largest U.S.-based cloud contact center.
LiveOps, Inc. is a pioneer in the contact center industry, with the largest U.S.-based cloud contact center.

December 10, 2025
Customers increasingly expect personalized support, with recent studies indicating that the expertise and familiarity of customer service agents are as important as quick response times.
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November 13, 2025
At Liveops, Agent Results Advocates (ARAs) in the Philippines play a key role in developing leadership within the customer service sector.
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November 5, 2025
When ecommerce customer experience falls short, retailers may see a negative impact on their margins due to increased acquisition costs, avoidable returns, and operational inefficiencies.
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October 29, 2025
Internal live chat is becoming increasingly important in contact centers, providing agents with real-time access to artificial intelligence, knowledge resources, and escalation support during customer interactions.
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