Amazon Web Services announced on May 28 that the Thailand Immigration Management System, the country’s first web and mobile application for national immigration management, is now built on AWS. The system, developed by Digital Identity Co., Ltd in partnership with the Thailand Immigration Bureau, aims to modernize the immigration process for travelers entering Thailand.
The new application, known as THIM, is available in a pilot phase and allows international tourists to complete their arrival registration digitally before landing. The app currently supports English, Russian, Japanese, and Chinese languages. There are plans to add more languages in coming months. According to Amazon Web Services, THIM is designed to help travelers save time at checkpoints by enabling them to complete their arrival card in approximately three minutes.
Pol.Maj.Gen. Pratya Prasarnsuk, Deputy Commissioner of Immigration Bureau, said: “Thailand’s immigration system serves approximately 30 million international tourists annually, and it is our responsibility to ensure that every traveler’s experience at our borders reflects the modern, welcoming nation we are. THIM positions Thailand at the forefront of Southeast Asia’s digital immigration transformation through a national mobile platform. By embracing cloud technology, we have reduced processing times significantly while strengthening our national security capabilities.”
Mr. Natakorn Tanachaihirun, CEO of Digital Identity Co., Ltd, said: “The border is Thailand’s front door. We built THIM to make sure it’s wide open and secure at the same time. This is just the beginning of what a cloud-native services center can do for the Immigration Bureau and the millions of travelers it serves.”
THIM uses AWS services deployed in the Asia Pacific (Bangkok) Region across several pillars including document verification using AI-powered optical character recognition for e-KYC workflows; scalable compute capacity with Amazon EC2; containerized workloads via Amazon EKS; high availability through Elastic Load Balancing; continuous threat detection with Amazon GuardDuty; centralized security posture management using AWS Security Hub; as well as encryption tools such as AWS Key Management Service and AWS Certificate Manager.
Vatsun Thirapatarapong, Country Manager for AWS Thailand, said: “Across Southeast Asia, we’re seeing a fundamental shift in how governments think about digital infrastructure, not as a back-office upgrade but as a strategic enabler of national competitiveness and citizen trust. THIM is a proof point that when you pair visionary leadership with world-class cloud technology you can deliver outcomes that once seemed mutually exclusive: a seamless traveler experience and stronger national security achieved together.”
Amazon strives to be Earth’s most customer-focused company while providing online shopping platforms along with technology offerings such as cloud computing services including those used by Digital Identity Co., Ltd, according to its official website.