Dara Khosrowshahi, CEO of Uber, said that the company relies on drivers and couriers and is committed to considering their feedback to improve its products. This statement was made on YouTube.
“But none of that matters if we don’t also have amazing drivers and couriers on our platform like you,” said Khosrowshahi, according to YouTube. “The fact is that without you we simply would not exist. And that’s why it’s so important for us to check in with you on a regular basis to hear what you’re thinking, know what you’re feeling and what we can learn from you in order to keep building better products on Uber.”
The rise of the gig economy has sparked discussions about pay, flexibility, and safety for app-based workers. According to Uber’s “Only on Uber: 25” newsroom post, the company announced numerous driver-focused updates at an event in Washington, D.C., covering areas such as safety, support, and product modifications. These updates were reportedly influenced by over 60 feedback sessions with employees in 2025 to make earning “easier, safer, and more fair.”
Uber reported a record 8.8 million active drivers and couriers globally in the second quarter of 2025, marking a 20% increase compared to the previous year. The company also said that earners collectively took home $20.8 billion during this period, indicating growing supply and engagement on the platform. However, Uber has not recently provided an updated count of active U.S.-only drivers.
Driver earnings trends show variability: Gridwise estimates that Uber drivers averaged approximately $513 per week and $23.33 per hour as of early 2025, with results differing by market and hours worked. These figures suggest a decline in weekly pay from 2024 alongside changes in rideshare utilization patterns. Gridwise’s methodology involves aggregating anonymized trip data to benchmark pay over time.
Khosrowshahi has been Uber’s Chief Executive Officer since 2017, managing operations across more than 70 countries. Before joining Uber, he was CEO of Expedia from 2005 to 2017 and held senior positions at IAC prior to that. His tenure at Uber includes overseeing its initial public offering (IPO), navigating regulatory challenges, and expanding into mobility and delivery sectors.
Uber Technologies, Inc., founded in 2009, is publicly traded on the New York Stock Exchange under the ticker symbol UBER. The company operates three main segments—Mobility, Delivery, and Freight—and highlights its technology’s availability in over 70 countries. This operational structure and global reach are detailed in its Securities and Exchange Commission (SEC) filings.
