Wasabi Technologies founder and CEO David Friend considered a major change in the company’s approach to selling its cloud storage products, according to a March 31 announcement. After experiencing success with direct sales, Friend weighed whether moving toward a channel sales strategy would help the company compete more effectively against larger rivals.
The decision is significant for Wasabi Technologies as it seeks to expand its reach in the competitive cloud storage market. Major competitors such as Amazon, Google, and Microsoft use multiple channels to sell their products. Friend was concerned that relying only on direct sales might limit Wasabi’s growth potential compared to these industry leaders.
Transitioning from direct sales to a channel strategy would require substantial changes within the company. This shift could impact how Wasabi approaches sales, marketing, and staffing decisions, potentially steering the business away from its current path of success.
Harvard Business School Senior Lecturer Lou Shipley discussed these issues with Brian Kenny while examining the case study “Wasabi Technologies.” The conversation explored whether adopting a channel sales model was appropriate for Wasabi at this stage of its development and how such an approach could be implemented effectively. They also connected these themes with ideas from Shipley’s new book, “Unlikely Entrepreneurs.”
The outcome of this strategic consideration may influence not only Wasabi’s future but also offer insights for other growing technology companies facing similar choices.




