Upwork, the global work marketplace, recently announced its latest advancements during the Upwork Updates: Spring 2024 event. The new features include Uma, an Artificial Intelligence (AI) assistant, and additional resources for freelancers. These enhancements aim to revolutionize the hiring and working process for businesses and professionals worldwide.
The Spring 2024 Update from Upwork introduces Uma, an AI innovation engineered to streamline the hiring process for businesses and freelancers. This tool utilizes platform data and industry-leading language models to facilitate efficient connections. Alongside Uma, Upwork also unveiled new tools for freelancers such as Boosted Profiles and Portfolio. These are designed to enhance visibility and effectively showcase their work. According to a press release by Upwork, Freelancer Plus subscribers now have access to Upwork Chat Pro, which is powered by the AI service Uma, aiming to improve efficiency.
Dave Bottoms, general manager and VP of product for the Upwork Marketplace said in a press release by Upwork that "Highly skilled freelance professionals armed with the latest innovative technology provides a tremendous accelerant in efficiently delivering successful work outcomes." He added that "Building atop the recent introduction of apps and offers, these new tools and resources that we’re showcasing via Upwork Updates will enable skilled freelancers around the world to better differentiate themselves, get connected to the right businesses and projects, and deliver high-quality and high-value work."
In addition to these offerings, Upwork revealed new coaching services through its initiative called 'Upwork Academy'. It also introduced third-party apps along with instant consultations. Partnerships with GoDaddy, BigCommerce, and Constant Contact were also announced. For enterprises specifically, Upwork unveiled partnerships in Vendor Management Systems (VMS) and Managed Service Providers (MSP), along with improvements aimed at enhancing client experience. These updates were shared in a press release by Upwork.
Founded over two decades ago, Upwork connects talent with work opportunities, providing flexibility. As the largest work marketplace, it brings together businesses and independent professionals from around the globe. With a mission to create economic opportunities, Upwork aligns the goals of clients and talent by offering tools for skill development, business evolution, and mutual growth. This information is provided on the About webpage by Upwork.