Sara Sutton – CEO and Founder of FlexJobs | Flexjobs
Remote chat support jobs are increasingly popular, offering individuals the opportunity to work from home while providing customer service through various messaging platforms. These roles, often referred to as chat assistant or live chat agent positions, can also involve phone or email support when necessary.
To assist job seekers in finding suitable remote chat jobs, a list of 15 companies currently hiring for such positions has been compiled. This list includes opportunities ranging from entry-level to part-time roles. Companies such as AAA Club Alliance and Citizens Bank offer remote chat support positions that cater to different experience levels and scheduling needs.
FlexJobs is noted for helping individuals find high-quality remote and flexible jobs. They provide access to a database of hand-screened job listings and other resources aimed at empowering job searches.
Among the companies hiring for remote chat support roles are:
- AAA Club Alliance: Offers services related to automotive, insurance, travel, and money needs.
- Citizens Bank: One of the oldest financial institutions in the U.S., providing banking services.
- ClassDojo: A technology company facilitating communication between teachers, parents, and students.
- CPM International: An agency combining AI-driven data insights with sales and marketing solutions.
- Epsilon: Provides data-driven marketing solutions for global clients.
- Ferguson Enterprises: North America's largest wholesaler of plumbing supplies.
- Foundever: A leader in customer experience solutions worldwide.
- Gigmos: Offers temporary remote assistance and workforce support.
- Instructure: Develops learning management software for educational institutions.
- Integral Consulting Services: Specializes in IT solutions including cybersecurity and enterprise management.
- ModSquad: Engages audiences through international virtual moderators known as "Mods."
- Samsara: Uses its Connected Operations Cloud to enhance business operations sustainability.
- SupportYourApp: Provides premium outsourced customer support services for tech companies.
- Valsoft Corporation: Partners with businesses across industries to foster growth while maintaining a hands-off approach.
- Veeva Systems Inc.: Offers cloud-based software services for the life sciences industry.
For those seeking remote chat support jobs, targeting specialized job boards like FlexJobs is recommended. These platforms offer curated listings that help avoid scams. Job seekers should highlight relevant skills on their resumes and use cover letters to demonstrate personality traits suited for customer service roles.
A professional online presence is also important. Updating LinkedIn profiles and cleaning up social media accounts can improve chances of securing a position.
Chat support agents typically assist customers via live chat or messaging software, requiring strong communication skills. The median pay for these roles is $19.08 per hour according to the Bureau of Labor Statistics.
Overall, many fields require assistance from chat support agents, making it an attractive option for those looking to work remotely.