Thinking about hiring Lawn Doctor? The company has over 55 years of experience and is a well-known name in lawn care. This article examines customer reviews, services, strengths, and complaints to help you decide if Lawn Doctor suits your needs.
Lawn Doctor offers services such as lawn fertilization, weed control, pest control, and soil health. They provide personalized care plans with a satisfaction guarantee and leverage regional franchise knowledge. However, some customers report inconsistent communication and issues with appointments and billing.
Lawn Doctor distinguishes itself by offering tailored lawn care plans specific to each property and region. They offer a 100% satisfaction guarantee: "Not happy? They’ll re-treat or refund the last service." Custom care plans are designed based on location and lawn condition. Each franchise brings local expertise regarding weather, soil, and pests.
Their services include lawn fertilization, weed control, tick and mosquito control, soil amendments, tree and shrub care, aeration, seeding, and a free upfront lawn evaluation to identify issues before starting service.
Customer experiences vary widely. Some report greener lawns within weeks and praise local technicians. Others mention poor follow-up or being billed for unreceived services. Common complaints include unreturned calls or long response times; inconsistent service across franchises; billing confusion; overcharges; no-shows for scheduled appointments.
The national Google rating for Lawn Doctor is around 4.3/5 stars but BBB and Yelp ratings often land closer to 2.9/5 stars depending on the local franchise.
Lawn Doctor claims its products are pet-safe and family-safe while promoting eco-friendly practices. However, “eco-friendly” varies by franchise so it’s advisable to inquire locally about product use.
Costs range from $300 to $900 annually depending on lawn size and services included—a competitive rate for basic lawn care—but be aware that some customers reported charges for unwanted services.
Comparing Lawn Doctor with TruGreen reveals differences: Lawn Doctor offers more personalized service at lower base pricing but has variable franchise reliability while TruGreen provides broader coverage with more services but potentially higher costs due to upsells.
Ultimately choosing Lawn Doctor depends on factors like desiring customized plans or valuing satisfaction guarantees alongside strong local reviews versus needing precise scheduling or comprehensive home service bundles in areas where franchises have lower ratings.
FAQs address questions about the satisfaction guarantee which covers reapplication or refunds if dissatisfied; obtaining non-committal quotes through free evaluations; product safety typically affirmed safe for pets/kids though verification with local providers is recommended; cancellation processes involving direct contact with franchises whose policies vary so clarifying terms beforehand is crucial; checking availability via their website covering operations in 38 states by ZIP code lookup.