Amazon Web Services (AWS) has introduced Amazon Quick Suite, an agentic AI application designed to help employees transform the way they find insights, conduct research, automate tasks, visualize data, and take action across various apps. Quick Suite connects to internal repositories such as wikis and intranets, integrates with popular applications like Salesforce and Slack, and supports AWS services including S3 and Redshift. Through access integrations using Model Context Protocol (MCP), it can also connect to more than 1,000 applications.
According to AWS, Quick Suite has been tested by tens of thousands of Amazon employees and several customers. The company states that the tool allows users to ask questions and receive detailed answers, automate workflows, and analyze data securely without their queries being used to train external models. The application is accessible via a web-based interface or through integrations with platforms such as Office 365 and Slack.
"Quick is your AI teammate that collaborates with you to get work done. With Quick, you can ask questions and get detailed answers, conduct deep dive research, analyze and visualize data, and create automations for workflows to save time and let you focus on the big picture. And thanks to the enterprise-grade security and privacy standards, Quick can work across all your information, so you finally get the fully featured gen AI experience you want at work, while knowing your queries are never used to train a model," the company stated.
The suite includes several features: Quick Index allows users to connect data from multiple sources using over 50 built-in connectors; Quick Sight provides business intelligence and data visualization; Quick Research acts as a research agent delivering comprehensive reports with cited sources; Quick Flows automates repetitive tasks; and Quick Automate handles complex workflows across enterprise systems.
Propulse Lab reported that using Quick reduced the average time spent handling customer service tickets by 80%. DXC Technology plans to deploy Quick Suite to more than 120,000 users, while Vertiv intends to increase its user base by over 25% in 2026.
Jessica Gibson, vice president and associate general counsel at Amazon, commented on the benefits for the Legal, Public Policy, and Compliance departments: "This same task used to require many hours of outside counsel, research, and writing," she said. By using Quick Research to compile these reports, her team can "stay agile while optimizing both time and resources."
Rohit Banga, co-founder and CTO of Kitsa, noted the efficiency of Quick Automate in clinical trial site analysis: "Compared to similar offerings like Manus and ChatGPT Operator, we achieved the highest accuracy and data coverage for our use case."
Robbie Wright, a senior product marketer at AWS, shared his experience with Quick Flows: "The workflow makes it simple to combine multiple sources into a concise update for our leaders. I can now complete these projects 90% faster, and the quality of my reports has improved dramatically because I spend less time chasing numbers and more time providing my own insights."
May Yap, CIO of Jabil, said: "The multi-tier AI architecture powered by Quick consolidates chatbots and information sources, increasing our manufacturing speed and flexibility. As part of our AI-driven transformation, these unified capabilities are helping us drive efficiencies and operational excellence."
Natalie Fischbeck from Amazon’s Workforce Staffing team highlighted the scalability of customized AI agents: "Quick has given me the opportunity to create an accessible hub of institutional knowledge that would otherwise be scattered," she said. "We now have scalable, logic-based agents that track all our leads and solutions at a high level. Because they pull from all our most recent emails and documents, they can provide dynamic updates almost instantly."
Quick Suite is already being used by Amazon employees and customers such as Vertiv, DXC Technology, 3M, Jabil, dLocal, Propulse Lab, and Kitsa.