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Amazon expands Last Mile Driver Academy to boost delivery safety

Amazon has announced the nationwide expansion of its Last Mile Driver Academy, aimed at enhancing safety training for Delivery Service Partner (DSP) drivers.


Customer service leaders discuss flexible workforce strategies at industry forum

The Customer Experience & Contact Center Forum, held at The Wigwam in Litchfield, Arizona from October 8 to 10, brought together industry leaders to discuss evolving strategies for customer service operations.


Instacart introduces enhanced savings features on AI-powered caper carts

Instacart has announced new features for its Caper Carts, aiming to make grocery shopping more affordable and efficient.


Amazon Pharmacy launches prescription pickup kiosks at Los Angeles One Medical offices

Amazon Pharmacy has announced the introduction of in-office kiosks at select One Medical locations in Los Angeles, starting December 2025.


D.C. Superior Court orders Empower to halt rideshare operations

The Superior Court of the District of Columbia has mandated that the Empower rideshare app cease operations in Washington, D.C., due to ongoing regulatory noncompliance.


Amazon Web Services launches Quick Suite for workplace AI automation

Amazon Web Services (AWS) has introduced Amazon Quick Suite, an agentic AI application designed to help employees transform the way they find insights, conduct research, automate tasks, visualize data, and take action across various apps.


Prime Video to debut animated series ‘The Mighty Nein’ on November 19

The animated series "The Mighty Nein" is set to premiere on Prime Video on November 19.


Amazon Pharmacy launches in-office kiosks for immediate prescription pickup after appointments

Amazon Pharmacy has announced the launch of in-office kiosks that allow patients to obtain their prescriptions immediately after a medical appointment.


Allen Iverson documentary series set to premiere on Prime Video October 23

Allen Iverson, known for his influence on NBA culture and personal style, is the focus of a new documentary series premiering on Prime Video.


Prime Video releases trailer for action comedy 'Playdate' starring Kevin James

Prime Video has released the trailer for its upcoming action comedy "Playdate," set to premiere on November 12.


Amazon launches unified grocery brand offering over 1,000 private label food items

Amazon has announced the launch of Amazon Grocery, a new private label brand that consolidates products from its Amazon Fresh and Happy Belly lines.


Cambridge Mobile Telematics expands AI-powered platform in Saudi Arabia using Amazon Web Services

Cambridge Mobile Telematics (CMT), a leading provider of telematics services, has announced the expansion of its AI-based mobility platform in Saudi Arabia.


LSEG launches World-Check Verify API using AWS for instant payment compliance

LSEG Risk Intelligence has announced the launch of World-Check Verify, a new screening API developed in partnership with Amazon Web Services (AWS).


NBA partners with AWS to introduce new AI-powered fan engagement platform

The National Basketball Association (NBA) and Amazon Web Services (AWS) have announced a multi-year partnership in which AWS will serve as the Official Cloud and Cloud AI Partner for the NBA, WNBA, NBA G League, Basketball Africa League, and NBA...


Uber partners with animal groups for showcat adoptions and launches themed discounts

Uber has announced a series of themed promotions and events to coincide with the release of a new album by a well-known pop artist.


California passes SB 371 and AB 1340 reforming rideshare insurance and worker rights

California Governor Gavin Newsom has signed SB 371, a new law aimed at reducing insurance costs for rideshare drivers and passengers in the state.


Liveops highlights benefits of AI-powered voice assessments in contact center hiring

AI-powered voice assessments are being used to improve the selection process for contact center agents, providing more consistent and objective evaluations than traditional interviews.


Survey finds realtors say good landscaping can raise home values by up to 30 percent

A recent survey conducted by GreenPal gathered insights from 350 realtors and real estate professionals to determine the impact of landscaping on home value.


Grubhub partners with National ACE on $485K grant program for small restaurants

Grubhub and the National Asian/Pacific Islander American Chamber of Commerce and Entrepreneurship (National ACE) have opened applications for the 2025 Restaurant Accelerator and Community Fund Grant.


Amazon develops portable tech kits for disaster recovery in underserved communities

When Hurricane Helene struck western North Carolina in 2024, the resulting destruction left communities isolated.